Online Payments

The online payment function is currently down.

Please contact your local office to make payment arrangements. We are working to have a new payment system at future date, and apologize for the inconvenience.

Optimae LifeServices is committed to providing you with the best available care and services along with convenient and reliable billing services.

Contact the Billing Office

301 W. Burlington
Fairfield, IA 52556

Phone: (641) 472-5771
Fax: (641) 472-4609

Contact us toll free at 1-888-472-1684

Iowans with hearing impairments often use a TTY, or Text Telephone. If you are receiving their call, and don’t have a TTY, they will reach you through Relay Iowa, a free phone service. Relay Iowa staff will call you and forward the message, verbally or electronically. You can also call Relay Iowa (1-800-735-2942) to communicate with someone who uses a TTY. Learn more about Relay Iowa at www.relayiowa.com.