At Optimae LifeServices, we have worked for more than 30 years to build a culture of trust, teamwork, care and empowerment day by day, week by week, year after year.
Our strengths are not just something our customers experience, they are also backed by the highest levels of certifications from leading accreditation bodies in our industry as well as from the State of Iowa.
CARF accreditation represents the highest level of recognition awarded to an organization and shows substantial conformance to CARF standards. An organization receiving a three-year accreditation has put itself through a rigorous peer review process. It has demonstrated to a team of surveyors during an on-site visit its commitment to offering programs and services that are measurable, accountable and of the highest quality.
The following Optimae LifeServices programs have received CARF accreditation:
These areas have held the designation since 2014 and 2018, respectively. By achieving CHAP Accreditation, Optimae has met Medicare Conditions of Participation and is certified as a Medicare provider. As the first accrediting body in home health care, CHAP is the recognized leader in Home Health Accreditation, with more Medicare-certified home health providers than any other accrediting body recognized by Centers for Medicaid and Medicare Services (CMS). CHAP’s guidance, education and resources support its providers as the organization strives to deliver the best patient care.
CHAP accreditations follow an in-depth self-study and multi-day site visit with a CHAP surveyor that includes field visits with nursing and home care aides, review of all HR files and review of charts, policies and procedures.
CHAP Accreditation demonstrates that Optimae meets the industry’s highest nationally recognized standards. The rigorous evaluation by CHAP focuses on structure and function, quality of services and products, human and financial resources and long-term viability. Simply stated, adherence to CHAP’s standards leads to better quality care.
This accreditation process requires 100% compliance with all accreditation standards and does not offer partial accreditation.
To become accredited by QUAD A, an outpatient therapy facility must demonstrate a strong commitment to consistent, fiscally responsible patient services by complying with the most rigorous set of applicable health care guidelines available in the nation. A facility is officially recognized only after passing an annual survey conducted by qualified QUAD A surveyors and meeting QUAD A’s strict requirements in categories including general environment, personnel, general safety in the facility, medications, medical record, quality assessment and quality improvement.
According to QUAD A, “QUAD A facility surveyors are board certified medical specialists trained to perform a thorough and complete facility inspection. To earn its accreditation, Optimae LifeServices passed inspection on hundreds of important criteria concerning patient safety.”
Per the Iowa Department of Health and Human Services’ website:
“Iowa Medicaid has had a robust HCBS quality oversight system in place for over thirty years. This quality oversight system includes regular, ongoing review of providers of HCBS waiver and Habilitation services. Iowa Medicaid’s QIO HCBS team is responsible for all quality oversight activities for the HCBS waiver and Habilitation providers, including the review and assessment of HCBS settings.
“Quality oversight includes, but is not limited to, annual provider self-assessment, Periodic or Certification Reviews, CNRS Periodic Reviews, Focused Reviews and review of incidents and complaints (also known as Targeted Reviews).”
Various organizations have recognized Optimae as we live out our motto of working at the side and on the side of our customers and employees.
Optimae LifeServices is proud to have earned the Healthiest State Large Workplace Award. The award recognized Optimae for our efforts to improve the physical, social and emotional well-being of our employees.
In 2023, Optimae was recognized with an Excellence in Safety Award by Encova Insurance, our workers’ compensation carrier. The award is earned by businesses that exhibit the promotion of safe work practices, build a Culture of Safety in the workplace and show evidence of safety programs designed to decrease the risk of workplace injuries.
In addition to holding accreditations, we believe in being strong members of advocacy organizations that provide our colleagues and customers with the resources, information, connections and opportunities they need. Optimae is a member of:
For more than a half-century, the American Network of Community Options and Resources (ANCOR) has worked to shape policy and share solutions to strengthen the ability of community-based providers to support people with intellectual and developmental disabilities. Optimae joins more than 2,500 members operating in nearly every corner of the country to make inclusion a reality for people of all abilities.
As an umbrella organization, IHCA includes the Iowa Health Care Association, Iowa Center for Assisted Living and Iowa Center for Home Care — which represent organizations that provide care to improve the lives of Iowans through nursing facilities, assisted living, residential care, senior living communities, home health agencies and continuing care retirement communities.
The National Alliance for Direct Support Professionals (NADSP) works to elevate the status of direct support professionals by improving practice standards, promoting system reform and advancing their knowledge, skills and values through certification, credentialing, training, professional development and accreditation services. The vision of NADSP is a world with a highly qualified and professional direct support workforce that partners with, supports and empowers people with disabilities to lead a life of their choosing.
The National Association of Rehabilitation Providers and Agencies (NARA) represents more than 80,000+ therapists, rehab providers, and rehab support organizations across the country ranging from rehab agencies, private practices, schools and athletic organizations to inpatient and adult living and skilled nursing facilities.
Founded in 1969, the National Council for Mental Wellbeing is a membership organization that drives policy and social change on behalf of more than 3,400 mental health and substance use treatment organizations and the more than 10 million children, adults and families they serve.
If you are looking for a new opportunity with an organization that values choice, respect, teamwork and education, we encourage you to check out our job openings.
