Optimae LifeServices is a place for employees of all talents and abilities. Here, we strive to create a culture that empowers our team. Below you’ll find resources to assist you both within and outside the workplace.
ADP is your portal for payroll, time cards and open enrollment. For specific questions, reach out to your local human resources representative.
We work in an industry where the pace is fast and change is constant. But some things don’t change, like the commitment to providing services honestly, ethically, and with respect for each other and the people we serve.
Our Code of Ethics is a summary of our core principles. Specific policies and procedures are designed to provide detail on how employees can meet these principles. These continue to evolve over time.
At Optimae LifeServices, our Diversity, Equity, Inclusion and Belonging (DEIB) team works to provide every individual with a sense of belonging and the tools to thrive. By adopting an always intentional and ever-evolving educational approach in our anti-discriminatory work, we embrace our core values; above all, respect.
For DEIB-related questions or concerns, contact Holly Stevenson, director of DEIB.
For information on insurance and other employee benefits, contact your supervisor or local human resources representative.
EAP
When life’s challenges come, our employee assistance program through Employee & Family Resources is here to help. Services for employees and members of their household include:
5-2-1-0 Healthy Choices Count
Optimae is a 5-2-1-0 Healthy Choices Count! Registered Workplace. This public-private partnership cultivates healthy places for Iowa children and families using evidence-based healthy eating and active living approaches. Daily recommendations are:
Thanks to our Knowledge Acquisition and Transfer (KAT) team, many training sessions are now available on our online RISE platform.
Optimae has a strong focus on safety and safety awareness, helping employees become more aware of the risks that we face daily and how to identify and manage those risks to decrease employee and customer injuries.
For questions related to safety and risk management, contact Scott Amos, director of risk management.
Optimae LifeServices does not discriminate in the provision of services to an individual (a) because the individual is unable to pay, (b) because payment for those services would be made under Medicare, Medicaid or Hawki (CHIP) or (c) based upon the individual’s race, color, gender identity or expression, national origin, disability, religion, spiritual beliefs, age, socioeconomic status, sex or sexual orientation (or any other characteristic protected by law).
Show your Optimae pride! Browse through our swag shop and select from apparel, accessories, gifts and more. Note: For privacy reasons, we ask that our employees refrain from wearing clothing that says “Optimae” when serving customers in public. Please choose a design under the “Anytime Swag” category instead.
Contact your supervisor.